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Tom Elston is the focus of the image. He is in conversation with a man who is in the forefront of the image blurred.
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How governments get efficiency wrong

What does it really mean for a government to be efficient – and is it always the right goal? We spoke with Thomas Elston, Associate Professor of Public Administration at the Blavatnik School of Government, to explore the common misconceptions around efficiency drives, why reorganisation often fails to deliver and what governments should focus on instead to get better results from limited resources.