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Our resources thrust participants into the heart of real-world scenarios, from crisis management in the UK during the Covid-19 pandemic to cross-party education reform in Brazil.

Many of our resources are available on The Case Centre distribution platform. Educators who are registered with the site can access free review copies of our case studies, teaching notes, and other materials.

To inquire about our other cases or background materials, please contact us at casecentre@bsg.ox.ac.uk.

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Eating Injera

Tackling undernutrition in Ethiopia through the Seqota Declaration

In 2015, undernutrition in Ethiopia was well above the African median but the different ministries involved in tackling the crisis were failing to collaborate, sometimes even working at cross purposes. To address this issue, six ministries agreed to implement the Seqota Declaration – a high-level political commitment to tackling undernutrition. Just a year on, however, one senior minister stopped attending the meetings. What could Health Minister Kesete Admasu do to ensure the Seqota Declaration’s promise of multisectoral collaboration did not fail?

In 2015, the Ethiopian government signed the Seqota Declaration, a high-level political commitment to end stunting in Ethiopian children under two by 2030. The country’s existing nutrition programme was failing to deliver on promises of collaboration across the various federal ministries and local-government levels involved and, as a result, the different sectors were sometimes even working at cross purposes.

The implementation of the Seqota Declaration was intended to address this lack of collaboration and be multisectoral, although the Programme Delivery Unit was housed at the Ministry of Health and several other sectors believed Health was continuing to dominate the nutrition landscape. Then, just a year into the 15-year programme, one senior minister stopped attending the fortnightly meetings. With limited resources available for implementing the declaration and with the different sectors having many issues vying for their time, this case study asks students to consider how to ensure political buy-in for this supposedly multisectoral endeavour.

Length of Teaching:
1-2 hours
Learning Objectives:
  1. Consider how to build effective multi-sectoral collaborations;
  2. Develop strategies for maintaining high-level political commitment for implementing multi-year policies among multiple stakeholders
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A view to Campos dos Goytacazes City, Rio de Janeiro State, Brazil

Reproducing success? Applying lessons in education reform to Campos dos Goytacazes

Marcelo Feres, municipal education secretary in Campos dos Goytacazes in 2022, knew that his city’s education system badly needed reform. Turning to other Brazilian cities for inspiration, Feres learned of Sobral’s series of education reforms which were being heralded in education policy circles as an exemplar of success. But could Feres take the model – which had included some effective but politically contentious decisions – and apply it in the Campos context?

The education system in Campos dos Goytacazes (Campos), a municipality of 500,000 inhabitants located in Brazil’s Rio de Janeiro state, was badly in need of reform in 2022. The city was prosperous, but its relative wealth had not translated into success in educational results. Campos’s new secretary of education, Marcelo Feres, turned to other Brazilian cities for inspiration, among them Sobral, a municipality being presented in education policy circles as an exemplar of reform. Sobral’s education reforms had resulted in the biggest increase in education scores in the country between 2005 and 2017.

But the path had involved some politically difficult decisions, especially a reorganisation of the school network. This process had involved closing a number of small schools, and consolidating students in fewer, but larger, schools, thus allowing the city to provide single-grade classes and better facilities. Feres knew he would not be able to replicate Sobral’s reforms exactly in the Campos context, yet he believed restructuring the physical network, including closing some small schools might allow the municipality to establish more hours of schooling, improve conditions and help professionalise management, as it had in Sobral. But when a list of 20 schools being considered for closure was leaked to the teachers’ union, Feres found himself in the middle of a growing political storm in which he needed to reassess his strategy to improve Campos’s schools.

Length of Teaching:
1-2 hours
Learning Objectives:
  1. Consider how to apply a model reform in a new political and social context;
  2. Analyse a model series of education reform policies;
  3. Develop strategies for sequencing controversial reforms effectively.
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Martin Williams and Nana Agyekum-Dwamena at the 2017 Challenges of Government Conference

Civil service reform in Ghana

In 2014, Nana Agyekum-Dwamena, became head of Ghana’s civil service: an institution plagued by low motivation, inefficiency, and weak performance. In his first weeks in the role, the World Bank offered funding for a major, multi-year reform programme, which he could design. While he had extremely limited financial resources, he had seen major civil service reform programmes fail before. Should he accept the offer, or were there other ways of improving performance?

In 2014, Nana Agyekum-Dwamena was named Ghana’s Head of Civil Service, tasked with reforming the 14,000-person institution that was widely considered to be plagued by low motivation, inefficiency, and weak performance. Just a few weeks into the job, he was approached with an opportunity from the World Bank, which provisionally offered to fund a multi-year reform programme that Agyekum-Dwamena could design. In many ways, it was a compelling offer: the Civil Service had extremely limited financial resources, yet improving its performance remained a political priority.

However, Agyekum-Dwamena had seen a series of donor-funded reforms fail to deliver since he had joined the civil service in the 1980s. The donor-funded projects often came with high administrative costs, and most had halted when funding ended or a new administration came into office. Agyekum-Dwamena had to decide if he should design a wide-sweeping reform programme to pitch to the development partner, or if he had other levers available for improving performance. For Agyekum-Dwamena, this decision raised a broader question about how he should approach the task of improving the performance of the civil service. 

This case is accompanied by an epilogue which describes Agyekum-Dwamena’s decision in 2014 and how he approached reform in the years that followed.

Length of Teaching:
1-2 hours
Learning Objectives:
  1. Learn from historical efforts to improve the performance of government bureaucracies;
  2. Diagnose and prioritise reform needs in government;
  3. Generate and critically interrogate ideas for and approaches to reform.
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