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Our resources thrust participants into the heart of real-world scenarios, from crisis management in the UK during the Covid-19 pandemic to cross-party education reform in Brazil.

Many of our resources are available on The Case Centre distribution platform. Educators who are registered with the site can access free review copies of our case studies, teaching notes, and other materials.

To inquire about our other cases or background materials, please contact us at casecentre@bsg.ox.ac.uk.

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Protests in Colombia

Tax reform in Colombia: a moment for ‘greatness, consensus and solidarity’?

Colombia’s finance minister put forward an urgently needed tax-reform package in April 2021 meant to raise revenues and target the complexity, inefficiency, and low redistribution of the existing system. The bill was widely praised by tax experts for being fair and technically sound, but triggered largescale protests for seeming to target the middle class. A new finance minister, José Manuel Restrepo, came to office. How should he redraft the bill?

In April 2021, Colombian President Ivan Duque’s administration put forward an urgently needed tax-reform package known as the ‘Sustainable Solidarity Bill’. Aiming to raise state revenues, the bill also targeted key areas of weakness in the taxation system: its complexity, inefficiency, and low redistribution. The bill was widely hailed by tax experts as being fair and technically sound. 

However, before it could be debated in Congress, the bill triggered widespread protests and public criticism, drawing on a general mood of disenchantment with government. Opponents saw the bill as targeting Colombia’s middle class, which was already struggling in light of the pandemic. Of particular concern was the bill’s proposed reform of the country’s VAT regime, notably the removal of VAT exclusions and exemptions from many goods and services, including some in the ‘basic family basket’. While poorer Colombians would receive compensation for their VAT payments, middle-class households would not. 

The government had to withdraw the bill, and the finance minister resigned. The case study picks up the story in May 2021, when the responsibility of redrafting the taxation reform fell on José Manuel Restrepo, Colombia’s new finance minister. How could he meet the bill’s revenue and fairness objectives whilst placating the middle-class?

Length of Teaching:
1-2 hours
Learning Objectives:
  1. Learn key concepts of direct and indirect taxation;
  2. Design an optimal commodity-tax policy given specific contextual constraints;
  3. Balance technical and political requirements for a policy change during social unrest;
  4. Build support for unpopular yet necessary policy changes through strong communication strategies and stakeholder engagement.
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School children in Goa

DIKSHA: a transformational bet on educational outcomes in India?

Amidst the school closures of the Covid-19 pandemic, India saw exponential growth in the use of DIKSHA, its free-to-use education technology platform. According to the education ministry, the platform could address some of India’s challenges in basic education. However, the platform did not seem to improve learning outcomes among the most disadvantaged students. In 2021, with schools reopening and budgets tightening, Secretary of Education Anita Karwal had to decide: should she continue to bet scarce resources on DIKSHA?

In late 2021, India’s secretary of school education and literacy, Anita Karwal, needed to decide whether to continue to invest in DIKSHA, India’s government-owned, free-to-use education technology, in the coming fiscal year. DIKSHA, which had been developed in 2017 in partnership with two not-for-profits, was originally designed for teacher training and had low uptake in its first years. Yet over time DIKSHA gained new capabilities, transforming it into an increasingly popular direct-to-student learning platform. Then in 2020, during pandemic-related school closures, DIKSHA witnessed an exponential growth in usage.

By late 2021, DIKSHA had seen billions of individual ‘learning sessions’, and many teachers responded positively about the platform and its educational uses. However, high adoption was not matched by high impact in India’s most underserved communities, not least because connecting to DIKSHA required internet access, which a 2021 survey suggested that a quarter of Indian students did not have. Now, with budgets tightening, Karwal had to decide whether to continue to bet scarce resources on DIKSHA or whether there were better uses of the limited public budget to be found.

Length of Teaching:
1-2 hours
Learning Objectives:
  1. Consider the challenges and opportunities of working with third sector partners;
  2. Explore the trade-offs involved in designing for equity versus excellence;
  3. Understand policy and design decisions involved in edtech.
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Eating Injera

Tackling undernutrition in Ethiopia through the Seqota Declaration

In 2015, undernutrition in Ethiopia was well above the African median but the different ministries involved in tackling the crisis were failing to collaborate, sometimes even working at cross purposes. To address this issue, six ministries agreed to implement the Seqota Declaration – a high-level political commitment to tackling undernutrition. Just a year on, however, one senior minister stopped attending the meetings. What could Health Minister Kesete Admasu do to ensure the Seqota Declaration’s promise of multisectoral collaboration did not fail?

In 2015, the Ethiopian government signed the Seqota Declaration, a high-level political commitment to end stunting in Ethiopian children under two by 2030. The country’s existing nutrition programme was failing to deliver on promises of collaboration across the various federal ministries and local-government levels involved and, as a result, the different sectors were sometimes even working at cross purposes.

The implementation of the Seqota Declaration was intended to address this lack of collaboration and be multisectoral, although the Programme Delivery Unit was housed at the Ministry of Health and several other sectors believed Health was continuing to dominate the nutrition landscape. Then, just a year into the 15-year programme, one senior minister stopped attending the fortnightly meetings. With limited resources available for implementing the declaration and with the different sectors having many issues vying for their time, this case study asks students to consider how to ensure political buy-in for this supposedly multisectoral endeavour.

Length of Teaching:
1-2 hours
Learning Objectives:
  1. Consider how to build effective multi-sectoral collaborations;
  2. Develop strategies for maintaining high-level political commitment for implementing multi-year policies among multiple stakeholders
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