Responding to service fragmentation
outcomes contracts and collaboration in cross-sector ecosystems of support
This Engaging with Evidence session will investigate the use of outcomes contracting as a potential approach to foster cohesive cross-sector collaborations to improve social outcomes. We will draw on Government Outcomes Lab’s recently published interim report on the Kirklees Integrated Support Service and Better Outcomes Partnership, which outlines four hypothesised features of social impact bonds that are expected to improve service delivery.
The Kirklees project aims to support adults who face barriers to living independently and who have historically experienced poor and fragmented provision from lots of different parts of the state and voluntary sector – benefits, housing, mental health, sometimes criminal justice system. This case illustrates the wider potential of outcomes contracts as a structure to support an important coordination or ‘orchestration’ role across a complex set of local provider organisations. The session will combine these emerging research insights with views from practitioners and engaged researchers, focussing on addressing fragmentation in public services and building holistic ecosystems of support.
We have an outstanding line-up of guest academics and practitioners from both sides of the bond, including Professor Alnoor Ebrahim (Tufts University), Richard Johnson (The Global Fund & The World Bank), Sarah Cooke (Bridges Outcomes Partnerships) and Val Keen (Department for Communities and Local Government, UK government)
Drawing on examples in countries around the world, our guest panellists will reflect on the broader applicability of the insights that have emerged from the report, with a focus on how to use cross-sector collaborations to build cohesive systems to drive better social outcomes. Moreover, we will discuss how to embed lessons learnt in policy and practice. There will be opportunities throughout the session for questions and comments from the live audience.
Please note: this event will take place online. Please register to attend.