Join Zahid Hasnain, Lead of the Global Program on Public Administration Reform at World Bank Group, in conversation with Christian Schuster, Professor Management and Public Policy, as they discuss the World Bank’s evolving thinking on how to attain good government and public sector performance, and the World Bank’s new report on Public Workforce Performance and Prosperity.

Speaker biographies

Zahid Hasnain is a Lead Governance Specialist at World Bank. He leads the Bank’s Global Program on Public Administration reform, and co-leads the Bureaucracy Lab and the Public Employment and Management CoP. His areas of expertise are public administration reform; public sector employment, compensation, and management; digital governance; and political economy. He has done operational and analytical work in all regions of the World Bank, was a core member of the World Development Report 2016: Digital Dividends and has published several academic papers in peer reviewed journals. Zahid has a PhD in Political Science from the University of Chicago.

Christian Schuster is Professor of Management and Public Policy at the Blavatnik School of Government and a Senior Research Fellow at Green Templeton College. He researches the management of public sector organisations, with a particular focus on ‘government analytics’: the use of data to measure and improve how public administrations and civil services work. His research has been published in more than 100 academic and policy publications, and his latest book The Government Analytics Handbook (World Bank Publications, co-edited with Dan Rogger) has been downloaded over 50,000 times.