Held on 19-20 May 2016
70% of national populations surveyed do not trust their governments. Citizens are demonstrating against their leaders in unseen before numbers. In many parts of the world voter turn out has rarely been so low. Citizens are losing faith in their governments…
Now leaders are finally seeing the need for dramatic and rapid reform.
"Authorities should subordinate themselves to the overall situation and have the courage to face up to challenges" - Xi Jinping, President, The People’s Republic of China
“Friends! We are on the path of transformation. To start this process, we are making efforts to change the work culture. We have to strengthen our institutions and systems of delivery.” - Narendra Modi, Prime Minister, India
“In the UK…there is a greater prize at stake - the opportunity to create 21st century services: cost-effective and sustainable for the future, but also faster and more responsive to people's needs.” - Francis Maude MP, Minister for the Cabinet Office, UK
“[W]e cannot accept the long held perception that the public service is synonymous with inefficiency and that you can only expect diligence and efficient service from the private sector” - John Mahama, President, Ghana
But while the intent is there, do we really know what good government in the digital age looks like? How to engage with consumers to innovate and deliver the society and services they seek?
Watch a summary of insights from the conference below, and watch the full sessions on YouTube.